HP announces worldwide recall of laptop batteries due to overheating issues

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    HP yesterday announced a worldwide voluntary safety recall and replacement program for certain laptop batteries. These batteries may overheat posing a fire and burn hazard to customers. If you own an affected HP device, it is extremely important to get it replaced from HP. The following table provides a list of HP products affected by this recall.

    ProBook HP Probook 640 G2 HP ProBook 640 G3
    HP ProBook 645 G2 HP ProBook 645 G3
    HP ProBook 650 G2 HP ProBook 650 G3
    HP ProBook 655 G2 HP ProBook 655 G3
    ZBook HP ZBook 17 G3 HP ZBook 17 G4
    HP ZBook Studio G3
    x360 HP x360 310 G2
    Pavilion HP Pavilion x360
    Envy HP ENVY m6
    11 HP 11 Notebook PC

    In some of the above devices, the batteries are internal, which means you can’t replace it on your own. But HP is providing battery replacement services by an authorized technician at no cost. HP is also releasing a BIOS update that places the battery in “Battery Safety Mode” so that the laptop can be safely used without the battery by connecting to an HP power adaptor.

    HP has also released the HP Battery Program Validation Utility that will check if the battery in your notebook computer is affected. Download it here.

    Learn more about this recall here.

    نویسنده : محمد رضا جوادیان بازدید : 1 تاريخ : جمعه 15 دی 1396 ساعت: 14:11
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